Getting support out of hours

Support to deal with emergency situations

Emergency admission to care

Accessing emotional support

Signposting to correct services

NHS 24

Social work out of hours ( Inverclyde , East Dunbartonshire , West Dunbartonshire , East Renfrewshire , Renfrewshire , Glasgow )

Out of hours mental health service via NHS 24 or A&E

Telephone helplines ( Samaritans, Breathing Space, Childline, NSPCC)

GPs  [ re Key Information Summary ( KIS ) ]

Community Alarm Systems

Mobile Emergency Care Service

Scottish Ambulance Service

Police Scotland

Fire Service

With consent of client a GP should complete a Key Information Summary ( KIS ) entry to ensure that clinical information and care plans can be shared electronically with A&E, NHS24 and Scottish Ambulance Service

Information to be shared via SCI Gateway and/or GGC Referral Directory.

The Care Framework is available to all services providing out of hours support.

Requests for out of hours support are notified to the HD Service

Out of hours clinical staff can access anticipatory care plans, if available. Each client with an ACP should have their own copy.

Service standards for NHS 24 and Social Work Direct

People living with HD and their families can easily access urgent, out of hours, support.