Getting support out of hours

Examples of Support
Support to deal with emergency situations

Emergency admission to care

Accessing emotional support

Signposting to correct services

Key Services and People

NHS 24

Social work out of hours (Highland , Argyll & Bute )

Out of hours mental health service via A&E, crisis service or on duty Psychiatry

Third Sector helplines (Samaritans , Breathing Space, Turning Point Scotland , Childline , NSPCC)

GPs [re Key Information Summary (KIS) ]

Telecare/ Community Alarm Systems (Highland , Argyll & Bute )

Police Scotland

Integrated Multi Agency Arrangements, Referral Pathways and Resources

With consent of client a GPs should complete a Key Information Summary (KIS) entry to ensure that clinical information and care plans can be shared electronically with A&E, NHS24 and Scottish Ambulance Service

Information to be shared via SCI Gateway / TRAKCare

The Care Framework is available to all services providing out of hours support.

Requests for out of hours support are notified as soon as practicable to the HD Clinic  on 01224 552 120.

Out of hours clinical staff can access anticipatory care plans.

Standards

Service standards for NHS 24 and Social Work Direct

Outcomes
People living with HD and their families can easily access urgent, out of hours, support.
National Care Framework for Huntington's Disease

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